All of our products are non-returndable. If you are unsatissfied with your product please contact us (Email) [email protected]. Costumers may contact us with product concerns within 30 days of your order. If your order has shipped, shipping fees will no longer be refundable. Emails will get a response within 24-48 hours. We are not responsible for any USPS delays or mistakes. If your package is missing, delayed or damaged, contact USPS for help.